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TWA Casks
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Terms & Conditions

Last updated: June 2026

1. Introduction

Welcome to TWA CASK UK Ltd. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing this website or making a purchase, you agree to be bound by these terms.

2. Eligibility

You must be at least 18 years old to use this website and purchase our products. By using this site, you represent and warrant that you are at least 18 years of age.

3. Account Registration

To make a purchase, you may be required to create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your password
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Product Information

We strive to provide accurate product descriptions, images, and pricing. However:

  • Actual bottle colors may vary slightly from images shown
  • Tasting notes are subjective and may vary by individual
  • We reserve the right to correct any errors in pricing or descriptions
  • Product availability is subject to stock

5. Pricing and Payment

All prices are displayed in British Pounds (GBP) and include VAT where applicable.

We accept major credit and debit cards through our secure payment processor, Base44 Payments. Payment must be received in full before we process your order.

We reserve the right to change prices at any time without prior notice.

6. Orders and Acceptance

All orders are subject to acceptance and availability. We reserve the right to:

  • Refuse or cancel any order for any reason
  • Limit quantities offered to any customer
  • Discontinue products without notice

Order confirmation emails do not constitute acceptance; they confirm that we have received your order.

7. Shipping and Delivery

Please refer to our Shipping Policy for detailed information about shipping costs, delivery times, and age verification requirements.

8. Returns and Refunds

Due to the nature of alcoholic beverages, we can only accept returns if:

  • The product is damaged or faulty
  • The wrong item was delivered
  • The bottle seal remains intact and unopened

Please contact us at office@twacasks.com within 48 hours of delivery to initiate a return.

9. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of TWA CASK UK Ltd and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, TWA CASK UK Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or purchase of our products.

11. Modifications to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website constitutes acceptance of the modified terms.

12. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Scotland. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

Email: office@twacasks.com

Phone: +44 (0) 7880 552 897

Address: Clyde Offices, 2nd Floor, 48 West George St, Glasgow, Scotland, G2 1BP